02-08-2018 09:10 PM - edited 02-08-2018 09:35 PM
I have a problem with my camera, Lenovo easycam. I am with windows 10. The camera is not working in skype and google hangout. It is working with the windows application "Camera" . When I check with skype or google hangouts, the camera starts, the led is white but no image is showing to the other person or to me.
I have tried to unsinstall the Camera and reinstall it following this https://support.lenovo.com/br/fr/documents/ht070440 but it did not help, it reinstalled it with the same driver. sonix 6.0.1324.22 as before. If anyone has an idea why the camera works but can't be used properly by skype, or google hangouts or any other video calling software... Please help me.
My laptop details: (I am facing this same problem in both my lenovo laptops)
Laptop 1: Lenovo Flex 2-14 - Corei3 4th gen,
Laptop 2: Lenovo Yoga 510 140IKB (360)
11-14-2018 05:11 AM
Go to Microsoft Store and download Lenovo Vantage (https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv?activetab=pivotverviewtab).
After installing it go to Home==> System Update==> check for updates==> Update latest available camera Driver.
It worked for me. Might be helpful to you as well.