01-11-2019 12:06 AM - last edited on 01-11-2019 05:57 AM by Majestic
My Lenovo Edge 15 80H1 came with Windows 8. Recently the hard drive failed. So I replaced the drive and insalled Windows 10.
Now the display is really weird. The screen that I am on is visible but there seems to be several other screens behind it. It seems that they are screens that I had opened previously. This also happens when the system starts up. I can see multiple screens, one behind the other being displayes behind the start screen. Aslo, the colors are not real. The screen seems to have sheets of pink color over a majority of the dispplay. I feel that this must be related to the display or the graphic drivers but I am not sure. I am not sure if the original drivers are compatible with Windows 10.
Does anyone know a solution to this problem?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Solved! Go to Solution.
01-11-2019 06:45 AM
01-15-2019 02:02 PM
Thank you for your suggestions. I did install and ran Lenovo Vantage. I was informed that my drivers are current.
As a result, I connected the lap-top to my TV via an HDMI cable and the TV display was normal but the display on the lap-top still had a bunch of overlaping pages.
At this point I am not sure if this problem is still a driver issue or a hardware issue. I am not sure if Lenovo Vantage is thorough enough to check all of the drivers, even the driver for the computer's screen. I could check for an updated driver for the display but I am not sure how to identify the display driver that is installed on the lap-top.
Any help would be greatly appreciated.
01-17-2019 05:06 AM
With a working external display, issue is leaning more on the built-in display/ LCD assembly (cable/port) and not the driver. The issue may not be a software.
Having it running with Windows 8 with compatible drivers from the support site, would isolate it more if OS/drivers related. The way I see it, best to reseat the LCD cable if it can be corrected else if same screen shows in the BIOS then it is a probable hardware issue.
01-17-2019 05:00 PM
Thank you for you help. Problem has been resolved. Per your earlier recommendation, I found instruction on Microsoft's site to uninstall the display driver. Then after power reset, I used Windows update to re-install the display driver.
Now, the system is working perfectly.
Again, thank you for you support.