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klip5
Paper Tape
Posts: 1
Registered: ‎12-06-2016
Location: US
Views: 1,081
Message 1 of 2

Edge 15 - Oversensitive or malfunctioning keyboad - causing double key presses

The keyboard for my Edge 15 seems to occasionally send two button press  signals  instead of one. This is most common when pressing the space bar, e.g. in the first sentence the double spaces occcurred when I hit the space bar a single time, and the triple "c" and double "i" in thiis sentence occurred due to two button presses and one press, respectively, not due to an editing failure on my part. It's a fairly minor problem, but does waste a lot of  time (there, it just happened again) when I'm having to continually going back and edit things as I type. Has anyone else run into this? I'm not sure if my keyboard is just too sensitive to minor changes in pressure or if there might be a signalling error, and have no idea how I might fix it, as there is no sensiitivity (again) option in the  keyboard settings. Thanks!

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Sr Support Specialist
Posts: 9,666
Registered: ‎11-30-2015
Location: PH
Views: 1,061
Message 2 of 2

Re: Oversensitive or malfunctioning keyboad - causing double key presses

Hi klip5 , 

 

Welcome to the Community Forums.

 

You can try checking how the keys are in the BIOS or on another boot image like live rescue media .

How was typing using the onscreen keyboard or external USB keyboard ?

 

So if same issue on the BIOS or another boot media ,then we can pressume a hardware problem .

Update us how it goes.

 

Regards



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