Showing results for 
Search instead for 
Did you mean: 
What's DOS?
Posts: 1
Registered: ‎09-09-2016
Location: US
Views: 137
Message 1 of 2

Edge 15 - keyboard fails to work

I have a Lenovo Edge 15 which  the keyboard to work in the BIOS and at the startup of windows them after that you can not type anything, even a USB keyboard does the same? any thoughts?



Moderator comment: Model added to subject for clarity.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 86
Message 2 of 2

Re: Edge 15 - keyboard fails to work

Hi there, Martin          -


Thank you for writing in to the Lenovo Forum - happy to have you here today.


Try the below steps:


1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.


Also, try updating the chipset drivers.


Update us how it goes.







Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Check out current deals!

Shop current deals

Top Kudoed Authors