12-11-2015 05:18 AM
12-11-2015 08:17 PM
Hi akshaysingh000 ,
Welcome to the forums .
First objective is to isolate if it's a hardware issue or a software thing ( fixable via ex. settings change , update video driver or BIOS ) Click here for your user guide.
Checking on BIOS (page 9 Turn off and press Novo button ) or One key recovery environment (page 26) , if same pink colors (may be faintly seen) then it's a Hardware issue. (click on highlighted link for steps .
Connect to any external display , do you see any discolorations? If everything ok on the external monitors then the software is ok . Again most likely a hardware issue.
Call tech support for repair options.
If however you have a relative or friend that soon would be visiting US before April , that would be the best option. Just authorize him on your behalf for the repair of the computer. Otherwise to send the computer to someone in US would also work but I know that shipping would be a bit costly.
Update us on how the display is both on BIOS and external screen .
Hoping that this would help you decide on this issue. .
12-11-2016 08:10 AM - last edited on 12-11-2016 08:19 AM by Majestic
I write you directly to shorten the path.
Lenovo 80H1x001US Serial No. ***************
I have the same problem.
1 year of average use
8 first months works well
Ocacionamente pink screen in some opening positions
Permanent pink screen and ghost view of previous screens.
With external monitor connected via HDMI, the monitor image is perfect with pink notebook screen and ghosts at the same time.
Given this progression of symptoms, I discard what concerns the update of bios.
I understand by discarding that it is the video cable
I retired and reassembled the RAMs.
Disconnect and reconnect both ends of the video cable.
Tighten and move the video cable into the hinge area.
I refer you:
1.-The notebook bought it refurbished in factory (Morrisvile): could they look for the case and tell me if the repair was dealt with this problem?
2.-What is the spare number that I must order.
3.-On which page you can buy the original part, with international shipping.
Thank you in advance
Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.