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ehlisa123
Paper Tape
Posts: 2
Registered: ‎09-22-2015
Location: traveling- home San Antonio, currently in Buenos Aires
Views: 649
Message 1 of 2

Edge 2-15 - Can't boot, stuck on either black screen or if lucky, login screen Lenovo Edge 2-15

My Edge 2-15 Lenovo Laptop just didn't want to boot up. We were able to eventually get to the start screen and opened the task manager, it seems windows defender component is taking up a lot of memory. Tried to do a safe restart but didn't work. Help!

 

 

Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

ehlisa123
Paper Tape
Posts: 2
Registered: ‎09-22-2015
Location: traveling- home San Antonio, currently in Buenos Aires
Views: 646
Message 2 of 2

Re: Can't boot, stuck on either black screen or if lucky, login screen Lenovo Edge 2-15

Me again! At this point (after 2 lost days of work!) We don't have anything special saved on there, it's all in the cloud (scary), so a reset would be awesome. My partner tried the a USB boot (since the battery is integrated and we can't remove and there are no cd/dvd drives, we made a usb flash drive). No success. Also: It's been 'upgraded' to windows 10.

 

 

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