cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Lkwiatkowski
What's DOS?
Posts: 1
Registered: ‎02-01-2017
Location: US
Views: 200
Message 1 of 2

Edge 2-1580 display and audio cut randomly

After using the laptop for 1-45 mins the display and audio will stop working without warning. Both plugged in and on battery. I can tell the display is still on because when I press the F9 key, it will get slightly darker. The only thing that I can do is change the keyboard backlight. Number lock and caps lock lights don't respond. It won't go to sleep when this happens. The only fix is a hard reboot, which is very annoying to do every 5 mins or so. Please help. 

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 107
Message 2 of 2

Re: Edge 2-1580 display and audio cut randomly


@Lkwiatkowski wrote:

After using the laptop for 1-45 mins the display and audio will stop working without warning. Both plugged in and on battery. I can tell the display is still on because when I press the F9 key, it will get slightly darker. The only thing that I can do is change the keyboard backlight. Number lock and caps lock lights don't respond. It won't go to sleep when this happens. The only fix is a hard reboot, which is very annoying to do every 5 mins or so. Please help. 


Hi Lkwiatkowski and welcome to the community,

 

Can you advise if you have update all the available drivers from the Lenovo Support site and also have you run a Lenovo Solutation Centre scan on the machine?

 

Hope this help you and let us know how you get on

=====================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors