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KimmieM
What's DOS?
Posts: 1
Registered: ‎05-15-2018
Location: US
Views: 129
Message 1 of 2

Edge 2 days charging but does not

Hi All!

i am in need of some help! My Lenovo Edge 2 just recently stopped taking a charge. I replaced the battery thinking that would help, but it keeps saying plugged in and charging but does not charge. The battery icon says it’s charging and moves showing charging but the percentage keeps going down.

HELP PLEASE!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 80
Message 2 of 2

Re: Edge 2 days charging but does not

Hello KimmieM

Thanks for using the Lenovo forums.


It is possible there is a problem with the charger, I suggest trying another charger, and if that does not help, then you will be facing some sort of hardware issue.

 

In this case, I would recommend that you get in touch wit hyour local Lenovo support line for a possible service on the unit.

 

Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.


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