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SkarD
Paper Tape
Posts: 4
Registered: ‎06-21-2017
Location: EG
Views: 251
Message 1 of 2

FREEZING Issue

I have Lenovo Ideapad 310 - 15ikb 80TV CPU: Intel Core i7 7500U @2.7Ghz up to 3.5Ghz GPU: Nvidia Geforce GTX 920 MX (2GB GDDR5) RAM: 8GB DDR4

My laptop freezes for seconds whatever I am doing... Gaming or opening photoshop even!!! I need help please I can't tolerate this anymore... Plus my battery lasts for 90 Mins Maximum!! (standby) Is this normal??

Sr Support Specialist
Posts: 8,910
Registered: ‎11-30-2015
Location: PH
Views: 239
Message 2 of 2

Re: FREEZING Issue

Hi SkarD,

 

Greetings.

 

I would suggest that you back up your files and run diagnostics on your machine.

 

I noticed your previous post way back June about the slow performance so calling tech support can help check futher on the machine remotely to assess if this is a software related issue or hardware.

 

Hope this helps answer your query.

 

Regards



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