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TR69
Paper Tape
Posts: 2
Registered: ‎12-01-2018
Location: US
Views: 3,735
Message 1 of 4

Factory Reset on ideapad 330-17IKB Stuck on stupid!

I have a Ideapad 330-17lkb and trying to reset to factory. After several attemps I am out of ideas! Each time up to  10 hours it and is stuck on 40%!!! PLEASE HELP!

 

Thanks in advance

Lea31
Paper Tape
Posts: 6
Registered: ‎12-01-2018
Location: DE
Views: 3,717
Message 2 of 4

Re: Factory Reset on ideapad 330-17IKB Stuck on stupid!

I did a factory reset 2 times, stuck at 40%, had to wait overnight, then reset was done perfectly. After factory reset 2 times, 99% HD access all the time, I decided to make a full wipe. Don't try this, won't work.

TR69
Paper Tape
Posts: 2
Registered: ‎12-01-2018
Location: US
Views: 3,688
Message 3 of 4

Re: Factory Reset on ideapad 330-17IKB Stuck on stupid!

Every time I reset it I get a message saying it couldn't remove all my data and personal files. Just in case the message is in error, how can I tell if it's been completely wiped? Thanks
Social Support Agent
Social Support Agent
Posts: 216
Registered: ‎08-02-2018
Location: US
Views: 3,677
Message 4 of 4

Re: Factory Reset on ideapad 330-17IKB Stuck on stupid!

Hey there, TR69! 

 

Welcome to the Lenovo Community Forum! 

 

You can try using the Lenovo OneKey Recovery https://support.lenovo.com/us/en/solutions/ht077084?CID=ww:lenovosocial:20x9m6 tool to perform a complete factory reset. However, this process will erase all your files on the laptop, so please do a backup. If you wish to proceed with the factory reset, you can use the NOVO button https://support.lenovo.com/us/en/solutions/ht062552?CID=ww:lenovosocial:20x9m6 to access the recovery tool. 

 

Regards! 



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