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Abby809
Paper Tape
Posts: 1
Registered: ‎01-06-2017
Location: US
Views: 314
Message 1 of 2

Fingerprint reader-- only good for logging into Windows?

I just got an Ideapad Flex 4, and one of the main reasons I bought it was for the fingerprint reader.  The convenience of one was the only good thing about my old HP.  

 

I could not figure out how to use the scanner to manage access to websites (Amazon, Facebook, etc.), so I called Tech Support.  The woman I spoke to told me I could use that feature if I downgraded to Windows 8, but Lenovo hasn't yet configured their computers to Windows 10.  (Seriously?!?!  It was released a year and a half ago!)  Is this really true?  Can I not use the fingerprint scanner for anything but getting into my computer?  If so, is there an app that will allow me to do this?

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 260
Message 2 of 2

Re: Fingerprint reader-- only good for logging into Windows?


@Abby809 wrote:

I just got an Ideapad Flex 4, and one of the main reasons I bought it was for the fingerprint reader.  The convenience of one was the only good thing about my old HP.  

 

I could not figure out how to use the scanner to manage access to websites (Amazon, Facebook, etc.), so I called Tech Support.  The woman I spoke to told me I could use that feature if I downgraded to Windows 8, but Lenovo hasn't yet configured their computers to Windows 10.  (Seriously?!?!  It was released a year and a half ago!)  Is this really true?  Can I not use the fingerprint scanner for anything but getting into my computer?  If so, is there an app that will allow me to do this?


Hi Abby809 and welcome to the community,

 

You could try DIGITALPERSONA this software is used by most manufactures and should work.

 

Hope this help you and let us know how you get on


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