cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
swayzak
What's DOS?
Posts: 4
Registered: ‎04-21-2014
Location: United Kingdom
Views: 3,851
Message 1 of 18

Flex 10 touch screen becomes unresponsive after 10-15 mins !

Hi

 

I purchased the Flex 10 netbook a couple of weeks ago, and really like it.

 

Within a day or 2 of purchase I updated it to Win 8.1 (the vendor said it was compatible).

 

However the touchscreen becomes completely unresponsive after about 10 - 15 mins of routine activity. The only way to regain function is to reboot.

 

It's very annoying ! I have updated to most recent drivers from Lenovo site but to no avail.

 

I only have a very limited selection of software installed (Chrome, Firefox, Logitech Media Server, Foobar2000, LastFM desktop client & Open Office 4.01).

 

Maybe this model is not compatible with Win 8.1 ?

 

Can anyone advise me here ?

 

It would be a real pain to have to RMA this as it's otherwise a great little netbook, and perfect as a low power music server for my Logitech Squeezebox players.

 

Thanks

 

 

fredbarbarossa
What's DOS?
Posts: 2
Registered: ‎04-24-2014
Location: Espoo, Finland
Views: 3,797
Message 2 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

I also have this issue where the touchscreen stops working after some usage, reboot helps so I guess it must be a driver issue. I also upgraded the machine to windows 8.1. I have been thinking to upgrade all available drivers so far I have only upgraded the wireless adapter driver.

 

I tried to get Miracast (wireless display) to work and I did get it to work. I have also noticed that the screen starts to blink sometimes after using netflix and exiting.

 

-Tom

zack25
Fanfold Paper
Posts: 12
Registered: ‎01-22-2014
Location: Kuala Lumpur
Views: 3,738
Message 3 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Go to device manager (you can search it using charm) and click the Human Interface Device. Look for HID-compliant touch screen and click on it. Click on the Power Management tab and uncheck Allow the computer to turn off the device to save power.

 

Hope it works.

swayzak
What's DOS?
Posts: 4
Registered: ‎04-21-2014
Location: United Kingdom
Views: 3,715
Message 4 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Thanks for the suggestion.

 

Unfortunately the "Allow the computer to turn off the device to save power" box is empty, and greyed out. So no option to change it anyway.

fredbarbarossa
What's DOS?
Posts: 2
Registered: ‎04-24-2014
Location: Espoo, Finland
Views: 3,709
Message 5 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

I haven't noticed the issue since I changed the power settings to high performance.

I have to keep monitoring but hoping for the best. I disabled the sleep mode also.

 

-Tom

swayzak
What's DOS?
Posts: 4
Registered: ‎04-21-2014
Location: United Kingdom
Views: 3,699
Message 6 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Thanks

 

I'm fed up trying to sort this out, when the touch screen should just "work".

 

Getting a refund and will look for another model.

zack25
Fanfold Paper
Posts: 12
Registered: ‎01-22-2014
Location: Kuala Lumpur
Views: 3,689
Message 7 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Can you uncheck the UMDF HID minidriver device. It is under Lenovo Vhid Device. under the power management tab as well.

Guru
Posts: 1,412
Registered: ‎06-08-2013
Location: BE
Views: 3,678
Message 8 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Have you tried contacting support? Perhaps it's a hardware issue.

Warm regards,
Jonas Hendrickx

Lenovo Insider - Windows Insider MVP

Personal website: ThinkScopes

softybg
Paper Tape
Posts: 2
Registered: ‎07-12-2014
Location: Bulgaria
Views: 3,474
Message 9 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Hi all! I got an Ideapad Flex 10 (Win 8.1) a week ago and I found that the touchscreen becomes completely unresponsive after about 10 - 15 mins of routine activity. My touchscreen freezes and I have to restart my laptop with the mouse to solve the problem. Does anyone know how to solve this problem with certain? I like this laptop but I’m thinking to return it because I don’t expect this kind of issues with a new PC. Any suggestions?

Kumara
Paper Tape
Posts: 1
Registered: ‎07-24-2014
Location: Indonesia
Views: 3,421
Message 10 of 18

Re: Flex 10 touch screen becomes unresponsive after 10-15 mins !

Hi,

 

I just bought Lenovo Flex 10 a month ago. After upgrade my OS from Win8 to Win8.1. When using for 15 minutes or 30 minutes, the touchscreen stop working/not respond.

 

After restart my laptop, the touchscreeen can normal again, but just for 30 minutes happen again.

 

I am using the latest drivers updates.

 

Anybody can help?

 

Moderator Note; subject edited; post merged in

Check out current deals!


Shop current deals

Top Kudoed Authors