cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MiguelR
Fanfold Paper
Posts: 7
Registered: ‎08-09-2014
Location: Santiago, Chile
Views: 2,294
Message 1 of 5

Flex 14 Battery Problem

Hi,

 

I have a new Ideapad Flex 14 Model name 20308.

 

The battery works OK when it's not plugged, but when I plugged the AC adapter the mensagge in Energy Power Management changes to "not charging":

 

Captura Driver Bateria.JPG

 

The battery charge percentage doesn't change, even if it's plugged for several hours.

 

The Energy Software is updated.

 

If I turn off the notebook, remove battery, plugged AC cord, reinstall battery, and turn on the notebook, the battery starts charging normally.

 

Help please.

MiguelR
Fanfold Paper
Posts: 7
Registered: ‎08-09-2014
Location: Santiago, Chile
Views: 2,283
Message 2 of 5

Re: Flex 14 Battery Problem

I saw in this forums that for similar problems you have to unplugged and remove battery, and press On/Off button for 30-60 seconds.

 

I did it but the problem still remains.

breathejustice
Punch Card
Posts: 23
Registered: ‎05-19-2014
Location: USA
Views: 2,258
Message 3 of 5

Re: Flex 14 Battery Problem

Why don't you implement gauge recalibration.

It may help..

MiguelR
Fanfold Paper
Posts: 7
Registered: ‎08-09-2014
Location: Santiago, Chile
Views: 2,250
Message 4 of 5

Re: Flex 14 Battery Problem

I call lenovo support and they told me to do the same, but nothing changes.

MiguelR
Fanfold Paper
Posts: 7
Registered: ‎08-09-2014
Location: Santiago, Chile
Views: 2,226
Message 5 of 5

Re: Flex 14 Battery Problem

Finally after 3 calls, Lenovo Support will send a new battery, hopes this solves the problem.

Check out current deals!


Shop current deals

Top Kudoed Authors