01-02-2014 09:45 AM
I bought a Flex 14 from the Lenovo store website a month ago, and I seem to be having problems with my wireless adapter. I can't remember if it is because of the update to 8.1 since I updated my laptop to 8.1 on the day that I received my laptop. No matter how far away I am to the router, my wifi would disconnect. It would disconnect for around 30-60 seconds and happens very often, which is kind of annoying. Other laptops in my house don't experience this kind of issue, so it can't be my wireless router or internet service provider. Bluetooth seems to have issues as well. I bought a bluetooth mouse for my laptop around 2 weeks ago and it disconnects just like my wifi. I've tested the mouse with my phone for a full hour and I did not encounter any problems, so I concluded that it must be my wireless adapter that has a problem.
I've tried updating all the drivers from Lenovo support page, but that didn't fix it. So, I tried getting the drivers from Intel, since my adapter is the Intel Wireless-N 7260. That also did not work.
Any ideas? I would really appreciate any sort of help right now.
Solved! Go to Solution.
01-03-2014 12:24 AM
Personal website: ThinkScopes
01-03-2014 05:36 PM
My bluetooth mouse doesn't come with a USB dongle and yes it only happens when I use the mouse with my laptop.
Haven't tried disabling roaming or reduce roaming sensitivity, but i'll try that. My power options are all default except for the adaptive screen brightness setting, which I doubt has anything to do with my wireless adapter.
01-04-2014 01:21 PM
I have the same problem with Intel N-7260 wireless card in my new Lenovo Ideapad U330 Touch. This is really a big problem for me because I do not have the access to network cabel where I live (onle wifi) and this is not working. I have tried every thing I could find find here and on Lenovo website but noting helps. I need to do one last thing and that is to uninstall Intel PROSet wireless software otherwise I have to send this computer back to the vendor.
01-10-2014 07:17 PM
Have you tried the 16.8 drivers? My findings about that driver is that the speed fluctuates a lot but it doesn't disconnect as often as the previous drivers.
01-11-2014 06:08 AM
I have a work around for this problem. I just bought an usb wifi-dongle and in that way could connect to my wireless router.
02-23-2014 08:26 PM
03-17-2014 02:40 PM
I bought Lenovo Flex 14 last month and from day 1 it is showing issues with its wifi. It gets disconnected from my network automatically and sometimes it does not detect even a single network. While at the same time my other devices connected to the same network functions well.
I called customer support and they tried to fix the problem by changing performance and roaming related solutions as has also been pointed out in the earlier replies. Even in spite of all these efforts nothing has worked till date. I either have to restart or have to put my laptop in airplane mode for few seconds and than try to connect (A trick which works for me at times !! )
Is there any solution which anyone can suggest ? Is this a hardware problem or a software problem ? Please help !!