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joey_staten
What's DOS?
Posts: 1
Registered: ‎11-06-2017
Location: US
Views: 920
Message 1 of 2

Flex 15 Screen Flickering and going black

Just got my new flex 15 lenovo over the summer for school, noticed a problem with the screen flickering when I would move the laptop or adjust the screen.  At first I thought it was a minor issue becuase it only happened at those times.  However, the problem has gotten worse to the point where it flickers much more often and the screen also just goes completely black.  Please help with a solution to this problem, this computer gets me through school because I use the touch pen to take notes.  Thanks

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 819
Message 2 of 2

Re: Flex 15 Screen Flickering and going black

Hello joey_staten

Thanks for using the Lenovo forums.


I wish you would`ve looked for a solution sooner.

By the sounds of things, there is a connection issue, as you mentioned, it happened when you moved the screen or adjusted the laptop, so this would indicate that the issue is with a connection on the inside.

 

If you`re lucky, it is simply loose, and of course, overtime gets looser and looser.

If you`re unlucky, then it is likely that the connection cable will need replacing, and in worst case scenario, the display itself.

 

If you are still within warranty, then I would recommend that you get in touch with your local Lenovo support line for a repair on the unit:

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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