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duncmorgan
Paper Tape
Posts: 2
Registered: ‎10-26-2016
Location: CA
Views: 362
Message 1 of 3

Flex 2-14 - WiFi crashes connecting to any other network other than main

I have  a Lenovo Flex 2-14 with Windows 10.

 

Whenever I connect to a Wi-Fi network other than the one at home I get a BSOD with DRIVER_POWER_STATE_FAILURE.

 

Any ideas on what I can check? Thanks in advance.

 

One of the characteristics is that when the PC restarts after the crash I can't see the network that I tried to join for about 2-3 minutes afterwards.

 

I have checked that WIndows and the drivers are up to date.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

duncmorgan
Paper Tape
Posts: 2
Registered: ‎10-26-2016
Location: CA
Views: 308
Message 2 of 3

Re: Flex 2-14 - WiFi crashes connecting to any other network other than main

Fantastic support on this forum. 3 weeks and not a single reply.

Community Moderator
Community Moderator
Posts: 4,279
Registered: ‎11-18-2012
Location: US
Views: 294
Message 3 of 3

Re: Flex 2-14 - WiFi crashes connecting to any other network other than main

Sorry to hear your post went unanswered.  Please keep in mind that this is a user to user help venue.  In other words Lenovo Owners helping other Lenovo Owners.  Although Lenovo Support visits the forum there is no guarantee that they will join in on every discussion.  If you need faster support then I would recommend you contact Lenovo Support directly.

 

Lenovo Support - CA
1-877-453-6686
24 hours a day 7 days / week



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