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lenovomb
What's DOS?
Posts: 1
Registered: ‎01-31-2018
Location: US
Views: 151
Message 1 of 1

Flex 2-14 stopped working with an external monitor

My laptop Lenovo Flex 2-14 has been working fine with multiple displays for 2 years. A few days ago, it stopped recognizing the HDMI output.

 

Notes:

  • The Intel Graphics driver is the latest
  • Windows drivers are the latest

Issue:

1) When the external monitor is plugged in, I cannot open any folders or the windows explorer. As soon as I unplug the external monitor, the folders can open.

2) The Intel HD Graphics control panel's interface is not usable as can be seen in the screenshot below. I have tried restarting, but that does not help. Unplugging the external monitor does not help either. It seems to be permanent. When I click on other menu items of the Graphics control panel such as "Audio settings", the whole screen is blank. 

 

Has anyone else had this issue and found a solution to it?
lenovo.pngIntel HD Graphics Control Panel - Lenovo Flex 2-14

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