01-31-2018 10:59 PM
My laptop Lenovo Flex 2-14 has been working fine with multiple displays for 2 years. A few days ago, it stopped recognizing the HDMI output.
1) When the external monitor is plugged in, I cannot open any folders or the windows explorer. As soon as I unplug the external monitor, the folders can open.
2) The Intel HD Graphics control panel's interface is not usable as can be seen in the screenshot below. I have tried restarting, but that does not help. Unplugging the external monitor does not help either. It seems to be permanent. When I click on other menu items of the Graphics control panel such as "Audio settings", the whole screen is blank.
Has anyone else had this issue and found a solution to it?