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eddytorra
Paper Tape
Posts: 2
Registered: ‎04-07-2017
Location: US
Views: 507
Message 1 of 4

Flex 2-15 Laptop (Lenovo) screen issues

hello,

 

my lenovo flex that is 1 1/2 old is having issues vertical purple/pink back ground and when you change from page to page the previous page stays burned in pink for a few minutes.  is this the screen going bad?  could it be a bad connection?

 

 

thank you

 

 

Sr Support Specialist
Posts: 9,470
Registered: ‎11-30-2015
Location: PH
Views: 448
Message 2 of 4

Re: Flex 2-15 Laptop (Lenovo) screen issues

Hi eddytorra , 

 

Welcome to the Community Forums. 

 

Burnt image and discoloration can be best isolated if you try to compare it with an external display and also going to the BIOS. 

 

If a better image shows externally then video drivers / chip may not be at fault.

If BIOS screen also shows burnt image and discoloration then it most likely be the LCD panel/assembly itself.

 

Update us how it goes.

 

Regards



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eddytorra
Paper Tape
Posts: 2
Registered: ‎04-07-2017
Location: US
Views: 446
Message 3 of 4

Re: Flex 2-15 Laptop (Lenovo) screen issues

Same discoloration even in the bios screen, thank you

Sr Support Specialist
Posts: 9,470
Registered: ‎11-30-2015
Location: PH
Views: 440
Message 4 of 4

Re: Flex 2-15 Laptop (Lenovo) screen issues

Hi eddytorra , 

 

You may call in technical support for in warranty repair, else have it checked with your local service center.

 

 

Regards



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