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butterblume
Blue Screen Again
Posts: 2
Registered: ‎08-31-2017
Location: DE
Views: 1,299
Message 1 of 3

Flex 2-15: Problem with battery (?), wont turn on anymore after replacement

Good evening! 

 

English is not my first language so bear with me. 

It started around a week ago where suddenly I noticed that my battery is not really charging anymore/charging really really slow and I kept getting a window pop up saying that my charger couldn't keep up power wise.

I ordered a new charger but still had the same problem. I thought it might be the battery, so I ordered a new one and looked up YouTube videos on how to replace my battery. I plugged in the charger but now after 4 hours i still can't turn my laptop on. Whenever I press the power on button it starts blinking red and after a few minutes switches to blinking white.

I also hear a very faint noise in sync with the blinking. If I hold the power button pressed for a bit it turns on and it says 'Automatic repair' but turns off immediately.

I'm really confused and not sure what I'm supposed to do.. is all hope lost? I hope someone can help me 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,262
Message 2 of 3

Re: Flex 2-15: Problem with battery (?), wont turn on anymore after replacement

Hello Butterblume

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal



Make sure that you didn`t accindetally disconnected some sort of connection perhaps as well.

 

If this fails, see if you are able to perform a factory reset at all. This would rule out software issues.

 

Hope this helps, let us know how you get on.


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butterblume
Blue Screen Again
Posts: 2
Registered: ‎08-31-2017
Location: DE
Views: 1,258
Message 3 of 3

Re: Flex 2-15: Problem with battery (?), wont turn on anymore after replacement

Hi! Thanks for the fast reply. I tried those steps and it starts booting up I see it lighting up 'Lenovo' but turns off immediately after. 

I'm not sure if I can factory reset if it doesn't turn on right?

 

Edit: I found the Novo Button and pressed it with my Laptop turned off. I got into the menu for a few seconds and it turned off again.

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