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Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,846
Message 1 of 14

Flex 2 15 wifi problem

Hello,

I am using Lenovo Flex 2 15. It is running on Windows 10. I am having so much trouble with my Wireless connection.

It will automatically disconnect randomly at any time. I can't turn it ON just by disable and then enable my Wi-Fi button.

I have to restart my laptop to connect again.

Note: I am having this problem after I update my laptop to Windows 10. All of my drivers are up-to-date. Even I tried to re-install my old drivers so maybe it will work. But, it is not working.

Please Help.

Thank you.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 9,753
Message 2 of 14

Re: Flex 2 15 wifi problem

Hi there, Aditya          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try uninstalling and reinstalling the present Wi-Fi drivers from device manager and restart your system. Also, request you to help me out with the Wi-Fi driver version and the BIOS version.

 

http://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/flex-series/ideapad-flex-15-notebook...

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

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Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,744
Message 3 of 14

Re: Flex 2 15 wifi problem

Hello Shashi,

Thank you for responding quickly.

I already tried few times by uninstalling and reinstalling the driver.

I just tried again after you told me. But, it is still the same.

I am attaching my driver and BIOS version below.

Driver Version: 3.0.2.201

BIOS Version: A0CN27WW 

 

Thank you

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 9,695
Message 4 of 14

Re: Flex 2 15 wifi problem

Go into your control panel, system, hardware property, wireless controller property, switch off power saving, switch power output to maximum and roaming aggressiveness to low. 

 

When you have a moment, can you please refer to this bug that was filed regarding a similar issue and let me know if it is relevant to the problem you are seeing?

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,684
Message 5 of 14

Re: Flex 2 15 wifi problem

Hello Shashi,

Thank you for your solution.

Looks like power saving option is the problem, as it turns off my wifi adaptor.

I think this is it.

I do have one more issue with Hot keys.

Do you want me to mention here or should I start new post.

Please let me know.

And Thanks again for your help.

 

Regards,

Aditya

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 9,666
Message 6 of 14

Re: Flex 2 15 wifi problem

Great that all goes wellSmiley Happy

 

Yes. You can report your findings here itself.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

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Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,655
Message 7 of 14

Re: Flex 2 15 wifi problem

Hello Shashi,

I am having some problem with my hot keys.

My volume up/down and brightness up/down hot keys only work once.

I mean it should increase or decrease as many times I press that key. But, instead of that It will increase or decrease only by one and then it frozes. you have to wait for like 10 min until you can use them again (During that 10 15mins, No other hot key will work).

Please let me know what should I do.

Thank you.

 

Regards,

Aditya.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 9,623
Message 8 of 14

Re: Flex 2 15 wifi problem

Did you notice what version of Lenovo Settings got installed on your system? The version we need to Version 3 for the function we need. 

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,592
Message 9 of 14

Re: Flex 2 15 wifi problem

Hello,

Yes I went through other solutions on forum and I download and update my lenovo settings.

Current Version of lenovo setting is: 3.164.0.0

But, I dont know what should I change or see in that to make it work.

Please let me know.

Thanks.

 

Regards,

Aditya

Aditya1991a
Paper Tape
Posts: 6
Registered: ‎06-21-2017
Location: US
Views: 9,512
Message 10 of 14

Re: Flex 2 15 wifi problem

Hello,

Please tell me how to solve Hotkey issue I have mentioned.

I already mentioned everything in last reply.

Thank you.

 

Regards,

Aditya

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