09-10-2016 02:25 AM
Hi, i had my motherboard replaced due some manufacturing fault. When i got my laptop back it wasn´t working quite well so i decided to reinstal operating system. I used Backup button and restored my laptop to initial settings. This got me properly working laptop with win 8.1. Afrer i upgraded to win 10 my touch screen stoped working so i did a little research and found some topics with similar problems but any of those didn´t solve my problem.
This is screenshot of my deice manager, that unknown USB is my touch screen ( it says: unknown USB device (descriptor request failed)). I tried uninstal this driver, when i do that my touch screen starts working for like 3 seconds and than it stops working again. By the way this is rare to see box called HID in my device manager usually it doesn´t even show up. I tried update drivers through windows update. That didn´t change a thing so i update almost every driver manually (i download all of them from official lenovo support site) . And guess what, that did not worked eather. I am not sure which other solution i tried, because am trying to solve this problem for quite long time, but i feel like i tried everything (even reinstaling win 10) and didn´t even get close to solving this issue.
Do you have some idea how to solve this problem?
Sorry for grammar mistakes.