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dhmackenzie
Paper Tape
Posts: 3
Registered: ‎12-04-2016
Location: CA
Views: 325
Message 1 of 2

Flex 3 1130 Keyboard is shutting off randomly

I have made no changes to my system to cause this intermitent keyboard problem sometimes it just shuts off. I have tried flipping it into tablet mode and back and it still doesn't work. I have search the internet for fixes and one was to remove the driver and restart and that works but it still happends and that doesn't seem to be a perimant fix. The are no bad connections I opened it up and checked the ribbon cable. So does anyone have any Ideas?

 

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Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 271
Message 2 of 2

Re: Flex 3 1130 Keyboard is shutting off randomly


Hi dhmackenzie,
When did you first start to experience the issue? Are you running Windows 10?
It is more than likely down to a microsoft update that has automatically istalled onto your machine. The only way you would be able to perimantly fix this issue is to fix the update causing this and change it's setting to gnore.
@dhmackenzie wrote:

I have made no changes to my system to cause this intermitent keyboard problem sometimes it just shuts off. I have tried flipping it into tablet mode and back and it still doesn't work. I have search the internet for fixes and one was to remove the driver and restart and that works but it still happends and that doesn't seem to be a perimant fix. The are no bad connections I opened it up and checked the ribbon cable. So does anyone have any Ideas?

 


 

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