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Razzle00
Paper Tape
Posts: 1
Registered: ‎11-26-2016
Location: US
Views: 1,121
Message 1 of 3

Flex 3-1580 Keyboard & Mousepad not working & won't search for wifi

Yeah, so, as you can see fro the title, my laptop is having some issues xD

What I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.

As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off.

 

Product Info (after reset):

Edition: Windows 10 Home

Version: 1607

OS Build: 14393.0

Product ID: 00326-10000-00000-AA093

S/N: **********

Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHz

System Type: 64-bit

Pen and Touch: Touch support with 10 touch points

 

Please keep in mind I can not use anything except the touch screen and on screen keyboard.

Thanks in advanced.

 

Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

 

Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,040
Message 2 of 3

Re: Flex 3-1580 Keyboard & Mousepad not working & won't search for wifi

Hi there, Razzle                      -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, try updating Synaptic drivers.  

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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flex3nowifi
What's DOS?
Posts: 1
Registered: ‎11-18-2018
Location: US
Views: 155
Message 3 of 3

Re: Flex 3-1580 Keyboard & Mousepad not working & won't search for wifi

I have this exact same issue - is there a way to fix this? I'm conveniently out of warranty so it is all up to me to fix it. It feels like a hardware issue at this point because I have also factory reset it with Onekey and have the same issues - wifi refuses to turn on, keyboard\mouse won't work, battery shows charging at 100% and thinks it's connected to the charger when it is not. It goes into battery save mode, and took awhile for me to finally run the battery out so that now I can take it apart without worrying about a discharge while working with it.

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