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kelcin
Paper Tape
Posts: 1
Registered: ‎11-21-2016
Location: US
Views: 1,176
Message 1 of 2

Flex 3-1580 - Some.Keys.Not.Working

I have a Flex 3-1580 Laptop (Lenovo), 80R4

Windows 10 (64-bit)

 

Several keys do not work

Space, backspace, the center enter key, and the forward slash.

 

Any ideas why this would be happening?

I've plugged in a USB keyboard, and all the keys on it worked.

 

I got this laptop new in the Spring.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Sr Support Specialist
Posts: 8,334
Registered: ‎11-30-2015
Location: PH
Views: 1,151
Message 2 of 2

Re: Flex 3-1580 - Some.Keys.Not.Working

Hi kelcin , 

 

Welcome to the Community Forums.

 

Noticed how the keys are localized and aligned (Space, backspace, the center enter key, and the forward slash.) , as this maybe on the board level of the keyboard and not just the key itself. 

 

If the same failure would also happen in the BIOS then probable hardware issue should be reported to technical support team for in warranty repair. 

 

1-877-4-Lenovo, 1-877-453-6686
Schedule a Callback for faster support
English  24 hours a day 7 days/week 
 
During business hours, you may also engage with live chat support.
 
Hope this help answer your concern . 
Update us how it goes. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 



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