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dougpipersr
What's DOS?
Posts: 1
Registered: ‎04-03-2017
Location: US
Views: 203
Message 1 of 3

Flex 3 Video Playback Freezes with Pinnacle 20 Video Editing Software

Hi,

My Flex notebook won't work with Pinnacle video editing software. It works fine with other programs, but Pinnacle won't work. Any suggestions? Corel suggested I install a June 2010 version of Direct-X, but that didn't solve the problem.

 

Doug

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 176
Message 2 of 3

Re: Flex 3 Video Playback Freezes with Pinnacle 20 Video Editing Software

Hello Dougpipersr

Thanks for using the Lenovo forums.

Try to download the Video and Chipset drivers for the unit from the support page

Maked sure to reboot after an update, see if this will make a difference.

 

So far, this sounds like an issue with the software rather than the unit, as it works with other software fine.

 

You could also try to uninstall it, reboot, and reinstall the software, see if that could help.

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 162
Message 3 of 3

Re: Flex 3 Video Playback Freezes with Pinnacle 20 Video Editing Software

In addition to Krakken,

 

Are you getting any error when starting the app?

Also, Make sure you have all the latest Windows updates that are available.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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