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rmottern
What's DOS?
Posts: 2
Registered: ‎02-15-2017
Location: US
Views: 648
Message 1 of 3

Flex 4 1470 - Cannot Disable Touchpad

I have a new Flex 4 1470 Flex pad; a number of problems with it, but the biggest is that I cannot disable the touchpad when a mouse is plugged into USB port. Note, I have already tried the following:

 

-the F6 key does not disable touchpad, as manual says it should;

-checking "disable when mouse connected" in control panel does nothing;

-uninstalling ELAN touchpad driver w/o deleting driver does nothing;

-uninstalling ELAN touchpad driver AND deleting driver does nothing; I get message to reboot computer, and I do that, but the driver refuses to be deleted; its always there again;

-I've updated ELAN driver so that it is most current available, per Lenovo and Elan sites.

 

Other oddities, like the windows screen saver/timeout feature does not work, either.

Retired Support Specialist
Posts: 291
Registered: ‎01-16-2017
Location: GB
Views: 616
Message 2 of 3

Re: Flex 4 1470 - Cannot Disable Touchpad

Hi rmottern,

 

Thanks for posting and welcome to the forum!

 

Have you tried to delete the driver and then disable automatic download of drivers from Windows update? Obviously this may not be the best solution, but it's worth a shot just to see if it then works. 


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rmottern
What's DOS?
Posts: 2
Registered: ‎02-15-2017
Location: US
Views: 588
Message 3 of 3

Re: Flex 4 1470 - Cannot Disable Touchpad

Just tried this, and did not work. Touchpad still works.

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