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boobon
Paper Tape
Posts: 4
Registered: ‎10-05-2017
Location: IL
Views: 2,704
Message 1 of 8

Flex 4-1470 Laptop Keyboard replacement

Hi.
I'd like to purchase a keyboard for Flex 4-1470 Laptop
Do you know anyone who sells spare parts?

Sr Support Specialist
Posts: 9,125
Registered: ‎11-30-2015
Location: PH
Views: 2,678
Message 2 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

Hi boobon

 

Welcome to the Community Forums.

 

For OEM parts, it would be best to have it search using the part number.

You can get it specifically here on the parts lookup page.

 

Here is the guideline on ordering parts:

How to lookup and purchase Accessories, Upgrades, and FRU/CRU Replacement Parts

Service parts ordering for Europe, Middle East, and Africa (EMEA)

 

EMEA parts sales desk telephone numbers by country

Israel +972 03 9142800

 

For other resellers in your location (pricing and availability comparison), using the part number to search from Amazon or eBay but cannot guarantee the original part so check for return options just in case.

 

Hope this helps answer your query.

 

Regards



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boobon
Paper Tape
Posts: 4
Registered: ‎10-05-2017
Location: IL
Views: 2,673
Message 3 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

Hey spidey101

 

I tried all the links you mentioned and also phoned the sales representative in the USA and even Singapore.

 

They do not have that part in stock.

 

The odd thing is that I bought the computer with international warranty (IWS) at the B & H store in New York and although the product is still under warranty, they refuse to carry it under the message "Either in the US or Singapore"

 

I asked three representatives to allow me to order the keyboard for a fee and to my surprise they said they do not have this part in stock.

 

I thought I bought a product from a global company and it turned out that they are hiding behind empty words and had deceived me.

 

I will return to the Dell from which I purchased 2 laptops in 4 years and gave me service in Israel, even though they were purchased outside of Israel.

 

I thank you for the support.

 

Have a Nice day

Sr Support Specialist
Posts: 9,125
Registered: ‎11-30-2015
Location: PH
Views: 2,664
Message 4 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

Hi boobon

 

Greetings.

 

Above provided answers was intended for the initial query as per policy guidelines.

If a current part is not available, usually searching it or perhaps a substitute part from other resellers can help.

 

International Warranty is different from the initial topic but this link can help explain. 

How do I know my machine is covered under IWS?

International Warranty Service Terms And Conditions (English) - Notebook, Desktop, Workstation PC Pr...

 

 

You can privately message me your serial number to search for compatible part if needed else I would suggest that you call in technical support (country of purchase) to inform them the situation. Perhaps both parties can formulate an option.

 

Regards



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boobon
Paper Tape
Posts: 4
Registered: ‎10-05-2017
Location: IL
Views: 2,653
Message 5 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

thanks buddy

Your idea is excellent and proved to be true

I made a copy paste to the last part of your response and then, the magic door opened and they deside to send out an alternate keyboard.

Thank you for being here for me

Sr Support Specialist
Posts: 9,125
Registered: ‎11-30-2015
Location: PH
Views: 2,648
Message 6 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

Hi boobon

 

Great to hear that it all goes well.

 

Don't hesitate to visit our community at any time.

 

Cheers



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dmsloan
What's DOS?
Posts: 1
Registered: ‎08-09-2010
Views: 2,276
Message 7 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

I can't find the part number anywhere for the keyboard. 

Lenovo ideapad FLEX 41470
 
Product Number:
80SA
 
Mod's Edit: Serial number removed from public view to protect member from its unwanted use.
Machine Type:80SA
Model:80SA0006US
Highlighted
Sr Support Specialist
Posts: 9,125
Registered: ‎11-30-2015
Location: PH
Views: 2,258
Message 8 of 8

Re: Flex 4-1470 Laptop Keyboard replacement

Hi dmsloan,

 

Greetings.

 

For Flex 4-1470 Laptop (Lenovo) - Type 80SA - Model 80SA0006US, the keyboard is with the upper case :

Part number 5CB0L459461 Upper_Case C 80SA BL BK W/KB USA

 

Regards

 



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