10-05-2017 09:30 AM - edited 10-05-2017 09:38 AM
I'd like to purchase a keyboard for Flex 4-1470 Laptop
Do you know anyone who sells spare parts?
Solved! Go to Solution.
10-05-2017 10:37 AM
Welcome to the Community Forums.
For OEM parts, it would be best to have it search using the part number.
You can get it specifically here on the parts lookup page.
Here is the guideline on ordering parts:
EMEA parts sales desk telephone numbers by country
Israel +972 03 9142800
For other resellers in your location (pricing and availability comparison), using the part number to search from Amazon or eBay but cannot guarantee the original part so check for return options just in case.
Hope this helps answer your query.
10-05-2017 11:17 AM
I tried all the links you mentioned and also phoned the sales representative in the USA and even Singapore.
They do not have that part in stock.
The odd thing is that I bought the computer with international warranty (IWS) at the B & H store in New York and although the product is still under warranty, they refuse to carry it under the message "Either in the US or Singapore"
I asked three representatives to allow me to order the keyboard for a fee and to my surprise they said they do not have this part in stock.
I thought I bought a product from a global company and it turned out that they are hiding behind empty words and had deceived me.
I will return to the Dell from which I purchased 2 laptops in 4 years and gave me service in Israel, even though they were purchased outside of Israel.
I thank you for the support.
Have a Nice day
10-05-2017 12:12 PM
Above provided answers was intended for the initial query as per policy guidelines.
If a current part is not available, usually searching it or perhaps a substitute part from other resellers can help.
International Warranty is different from the initial topic but this link can help explain.
You can privately message me your serial number to search for compatible part if needed else I would suggest that you call in technical support (country of purchase) to inform them the situation. Perhaps both parties can formulate an option.
10-05-2017 03:33 PM
Your idea is excellent and proved to be true
I made a copy paste to the last part of your response and then, the magic door opened and they deside to send out an alternate keyboard.
Thank you for being here for me
01-09-2018 05:55 PM - edited 01-10-2018 09:34 AM
I can't find the part number anywhere for the keyboard.
01-10-2018 10:39 AM
For Flex 4-1470 Laptop (Lenovo) - Type 80SA - Model 80SA0006US, the keyboard is with the upper case :
Part number 5CB0L459461 Upper_Case C 80SA BL BK W/KB USA