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MsRL
Paper Tape
Posts: 1
Registered: ‎01-17-2018
Location: US
Views: 213
Message 1 of 2

Flex 5 1570 Display vertical stripe and lower pink band - flicker

2 days ago, I noticed my display was flickering with a thin vertical stripe on the right third of the screen and a pink/green 1 inch band at the bottom screen that flickers. (I have had this laptop for about 2 1/2 months). I have updated all recommended drivers, followed the tips on deleting display driver software and updating, uninstalled some game apps and any that appeared to have installed (3D builder) just prior to the issue. I uninstalled some of the games and reinstalled a few. I do not have Norton, icloud or IDT apps on the laptop that are listed as potential conflicts with Windows 10. I am still under warranty. Is there anything else I can try or do I send it back to Lenovo? 

Sr Support Specialist
Posts: 8,370
Registered: ‎11-30-2015
Location: PH
Views: 203
Message 2 of 2

Re: Flex 5 1570 Display vertical stripe and lower pink band - flicker

Hi MsRL,

 

Welcome to the Community Forums.

 

You can try to check if you have the same flickering line when connected to an external monitor.

Compare it when you start your computer in the BIOS if the flickering line is visible.

 

To go to the BIOS , shut down the machine and use the novo button (item 2 page 11) for the Novo button and choose BIOS set up option taking note of the issue on each screen. 

 

If the line shows in the Novo menu or BIOS and not in the external then it most probable be the LCD screen/ cable.

Call in technical support so you can discuss the action plan to proceed.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards



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