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GutiMpv15
What's DOS?
Posts: 1
Registered: ‎04-04-2018
Location: ES
Views: 2,021
Message 1 of 2

HDD "Not detected"

I just got the notebook few days ago (Lenovo Ideapad 320S-141 KB); and one day it stopped working properly. So I tried to solved the problem by restore Windows and checked in the BIOS that the HDD was not detected. I do not know what to do. ¿ Can somebody help me with that? some advice? It would be helpfull.

Sr Support Specialist
Posts: 9,660
Registered: ‎11-30-2015
Location: PH
Views: 2,006
Message 2 of 2

Re: HDD "Not detected"

Hi GutiMpv15,

 

Welcome to the Community Forums.

 

I usually reseat the harddrive in its location making sure that it is secured.

Since this a new machine (warranty covered), I would rather suggest to reset the defaults in the BIOS and save and exit.

Check back the BIOS and see if the harddrive gets detected.

 

If not, call in technical support or the store for other options.

 

Hope this helps answer your query.

 

Regards

 



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