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ShawnT
Paper Tape
Posts: 4
Registered: ‎09-13-2017
Location: US
Views: 1,807
Message 1 of 3

Help! IdeaPad 100S-11IBY: Need to buy recovery media

A former emplyee formatted the unit erasing the recovery partition and now all we get is "no bootable device"

 

Spent quite a bit of time tying to find where to buy recovery media from Lenovo with no luck.

 

Help! How / Where do I order recovery media for this device?

Sr Support Specialist
Posts: 8,906
Registered: ‎11-30-2015
Location: PH
Views: 1,787
Message 2 of 3

Re: Help! IdeaPad 100S-11IBY: Need to buy recovery media

Hi ShawnT

 

Welcome to the Community Forums.

 

Here are articles to discuss the options:

How can I create, or order Recovery Media from Lenovo

Lenovo Digital Download Recovery Service (DDRS)

 

Calling in technical support would be the place to get it.

877-453-6686 24 hours/day 7 days/week

 

If you want a clean installation and would rather download it, you can try here .

For the drivers, you can also freely get them here.

 

Hope this help answer your query.

Update us how it goes best for you.

 

Regards



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ShawnT
Paper Tape
Posts: 4
Registered: ‎09-13-2017
Location: US
Views: 1,750
Message 3 of 3

Re: Help! IdeaPad 100S-11IBY: Need to buy recovery media

Thanks for your post but unfortunatley I had already tried those links, and the tech support folks at the number you gave could not help.

 

What did work was calling premium support: 1-855-271-3878, and the cost for the recovery media was $69 and they accept major credit cards if anyone is wondering.

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