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Lord_N
Fanfold Paper
Posts: 17
Registered: ‎10-14-2017
Location: PH
Views: 376
Message 1 of 5

Horizontal Pixel Lines on my Ideapad 320-14IKB Laptop

Can anyone help me with this Problem, it only appear today without any reason whatsoever.

 

My Laptop wasn't drop nor opened before, so I don't see why this problem has occur.

 

Thank you for anyone that will help and clarify this things.

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 358
Message 2 of 5

Re: Horizontal Pixel Lines on my Ideapad 320-14IKB Laptop

Hi Lord_N,

 

Greetings.

 

You can check if you have the same line visible in the BIOS or connecting it to an external monitor.

By isolating it we would know if the point of failure is in the LCD or the graphic chip.

 

In either cases, it would be best to contact technical support or the store and have them informed specially if your warranty is still active.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards 

 

 



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Lord_N
Fanfold Paper
Posts: 17
Registered: ‎10-14-2017
Location: PH
Views: 349
Message 3 of 5

Re: Horizontal Pixel Lines on my Ideapad 320-14IKB Laptop

Done with the BIOS yet it is still there (attach picture). So is it just a Screen issue then?

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 339
Message 4 of 5

Re: Horizontal Pixel Lines on my Ideapad 320-14IKB Laptop

Hi Lord_N,

 

It can be the LCD itself or the LCD cable.

Have technical support informed or the store for in-warranty service so you would be able to check the repair option.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Lord_N
Fanfold Paper
Posts: 17
Registered: ‎10-14-2017
Location: PH
Views: 296
Message 5 of 5

Re: Horizontal Pixel Lines on my Ideapad 320-14IKB Laptop

Thanks for the quick response, i was able to contact the Lenovo Hotline and got in touch with a helpful representative.

 

I already got the Service Center address and hoping that I could go there this coming Weekend.

 

I'll update this Post for any news regarding my Laptop. Thanks again Spidey101.

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