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Lucas__faria
What's DOS?
Posts: 2
Registered: ‎03-25-2019
Location: PT
Views: 53
Message 1 of 2

I press NOVO button and Nothing happens

I have a lenovo ideapad 330-15ikb and will not turn on even though I connect the charger button the computer does not turn on nor does it make noise I loaded the NEW button but nothing happened whats the problem can you tell me please?

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 41
Message 2 of 2

Re: I press NOVO button and Nothing happens

Hi Lucas__faria,

 

Welcome to the Community Forums.

 

I would say that we best isolate the issue for a No Power.

 

Try to check the charger including the led indicators. Here is the hardware manual that you can follow to check on the adapters (page 21). 

 

Not sure if you have a compatible known good charger to test with but if the charger is ok then best to call in technical support for service.

 

I hope this helps answer your query.

 

Regards



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