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Decembersky
Paper Tape
Posts: 3
Registered: ‎02-23-2019
Location: HK
Views: 106
Message 1 of 4

Idea 330s 15 inch camera/microphone problems

Both the microphones and camera cannot be turn off/on by the button.

 

Every time I need my camera, I need to turn off the camera privacy mode in lenove vantage. And the microphones too.

 

The problems appears recently, I believe the software make that.

Social Support Agent
Social Support Agent
Posts: 475
Registered: ‎08-02-2018
Location: US
Views: 55
Message 2 of 4

Re: Idea 330s 15 inch camera/microphone problems

Hi Decembersky! Welcome to our forums community. may we know which button are you referring to? Have you tried using apps like Skype to test the camera and mic? Could you try uninstalling the Lenovo Vantage app and test if the issue persist? Let us know. Regards



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Yukar
What's DOS?
Posts: 1
Registered: ‎04-08-2019
Location: UA
Views: 38
Message 3 of 4

Re: Idea 330s 15 inch camera/microphone problems

I've faced the same problem where both camera an mic stop working properly on ideapad 330s 14 inch. Disabling or uninstalling the camera in Device manager doesn't help. I've checked all the privacy settings and other advice that could be found online, but still I have this problem. The camera may start working again after few days and may continue working for weeks but when all of the sudden it stops working again. The experience is rather irritating. 

Nithin_mm
Paper Tape
Posts: 2
Registered: ‎01-18-2019
Location: IN
Views: 24
Message 4 of 4

Re: Idea 330s 15 inch camera/microphone problems

update driver and os.

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