05-25-2018 02:38 PM - last edited on 05-31-2018 01:47 AM by Pavlo_Lenovo
The kids let their laptop run all the way down, and now we can't get it to boot back up. It's been plugged in and the battery light is on, going from orange to white, but otherwise there's no sign of life at all. No noise, no screen flicker, etc.
I've read through posts describing similar problems and seen suggestions to remove the battery, but this unit doesn't have a removable battery. I've also seen various suggestions to hold down the power button while unplugged or try the Novo button, and have tried both with no luck.
Is there any other way to bring this brick back to life?
05-25-2018 02:59 PM
Welcome to the Community Forums.
I would encourage you calling in technical support for inwarranty repair.
The hardware manual here do offer power checkout guide (page 21-22) to help isolate the ac charger but since it can charge the battery from purple to white, then internal parts should be checked further.
I hope this helps you on how to proceed.
Update us how it goes best for you.