03-26-2018 07:07 AM
When I turn on my laptop, first the Novo boot menu comes on the screen but no keys on the keyboard was responding then I switched off the laptop. Then I turned it again the black screen comes and after few seconds laptop turned off..I tried again and again..but nothing happen please help!
03-27-2018 07:12 AM
Thanks for using the Lenovo forums.
If you`re unable to recover the unit or even boot it up, it would suggest a hardware component is at fault.
I would recommend that you get in touch with your local Levovo support line for a possible repair on the unit.
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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