10-21-2018 09:32 AM - edited 10-21-2018 09:34 AM
It's not a hardware issue. The touchpad settings weren't there when I got last one neither. I tried to reset, no luck. The settings are present in Linux. Update: I only adjust the sensitivity settings(windows) and they're on low.
10-21-2018 09:52 AM
I guess the solution is just to return the laptop and buy another brand. I've tried to reset, tried the drivers from the windows update cataloge, so on. One option is to "cold" install windows, but that's just annyoing. Switched the laptop once already. Calling tech support tomorrow.
10-21-2018 10:51 AM
Nate, trying to do my best for the whole community. Do you have ELAN or Synaptics? I'm going nuts. I have no idea what more to do than do downgrade/upgrade to Win 8.1, but I need a another key. Only thing in mind is to get an earlier build of Windows 10 and disable the updates, but that would take time and I'm sick of this... That won't solve the fan issue, so why bother. 38dB at 42 degrees Celsius.
11-27-2018 04:22 PM - edited 11-27-2018 04:23 PM
I'm having the same issue and just spent an hour on the phone with tech support, the upshot of which was: There's nothing that can be done.
For me, this means I'm returning my computer, since this is ridiculous. I can return it to the seller; if yours is under warranty I would see if you can claim this as a defect and get one where the tap-to-click option is functional. Our computers are, for whatever reason, not behaving as they should, and to me that qualifies as "defective." Don't know whether Lenovo would agree, but it might be worth a try.
11-29-2018 04:33 PM
12-18-2018 12:39 PM - edited 12-18-2018 12:40 PM
I was able to fix my issue by downloading the driver from here:
It Shows: Version, Date: 220.127.116.11/18.104.22.168, 05.01.2018
The issue is the official Lenovo Driver is later, so after installing you must manually force update with device manager to the driver to the one you downloaded, then eventually you can access the settings for the touchpad. I looked inside the elan driver i downloaded from the lenovo website and it appears they omitted the settings tool in the driver possibly. Anyway the older driver appears to work for me, hope it helps someone else.
01-10-2019 05:45 PM