12-27-2018 06:11 PM - edited 12-27-2018 06:13 PM
Basically the day after I got it Lenovo Vantage popped up with something telling me to update my bios. Me the idiot-end-user thought it should be safe to just install and get it over with. Once it's done windows 10 hits me with the blue screen of death and the Inaccessible boot device message.
I took it to my friend who was able to get me back into windows somehow but my Nvidia drivers wouldn't install and update without a Windows 10 update (also didn't work). Today I tried resetting it only to come back to my mouse not working, no drivers functioning properly, and eventually being trying to reset it COMPLETELY which just made it worse as I got hit with "there was a problem resetting this pc" now I'm at a black screen loop and really pissed off ass I haven't had this laptop for a eamn week before endless problems come up.
This was my parents expensive Christmas gift and I really don't wanna have to buy a new one. Is it possible to send it in to get it fixed back to its original working state?
12-28-2018 10:16 AM
12-31-2018 07:18 PM - last edited on 01-01-2019 08:07 AM by Majestic
The same thing happened to me, same story as yours same everything, i am litteraly 4 hours into trying to repair this, what i sucedeed is to run win10 in safe mode than restart it to normal state, and it worked! Now i am trying to find my previous BIOS version to install and get everything right.
Mod's Edit: Please keep in mind that these forums are accessed by people of all ages. Profanity, implied profanity or attempted profanity by circumventing the profanity filter is prohibited by the Community Guidelines and have been removed.
01-01-2019 08:30 AM
01-02-2019 06:47 AM
The problem is with the installer. The first win boot is affected.
The actual BIOS works fine for me
There is no need to revert to an older BIOS
01-02-2019 07:09 AM
To acces the option you can try to start up 3 times holding the button for 10 seconds, the computer will start and close and will give a sign that the computer didn't start correctly. You see then a blue screen with options. After clicking on other problems (i Think) you see all down below the message other startup options; click and after that you must see a black screen with options like windows safe mode.
For me it didn't work so i have the computer reset with saving my personal files. It is now working again only i had to install all my programs again but my personal files where saved.
01-02-2019 03:39 PM
01-02-2019 10:41 PM
01-03-2019 11:16 AM
01-03-2019 11:22 AM