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MaxAlba
Paper Tape
Posts: 2
Registered: ‎08-21-2017
Location: CZ
Views: 3,566
Message 1 of 7

IdeaPad 520 fast battery capacity loss

Hello, 

I've had my IdeaPad for not even one week yet I observed in the battery section of the Lenovo settings app that the full charge capacity has dropped from 36,... Wh to 35,02 Wh which is already below the design capacity of 35,3 Wh. I've even been using conservation mode all the time and always left it plugged in so it's basically been at a stable 55-60% all the time, except for one 100% charge and back to 60 again. Is the battery really losing its capacity this extremely fast or is it the Lenovo software just artificially lowering the full charge capacity? It seems extremely suspicious to me that the battery loses capacity at 1 Wh per week....

Thanks

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,559
Message 2 of 7

Re: IdeaPad 520 fast battery capacity loss

 

Hi MaxAlba,

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Please go through the referral link where you can find the answers for your questions

Hope this helps. Let us know how you get on.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

MaxAlba
Paper Tape
Posts: 2
Registered: ‎08-21-2017
Location: CZ
Views: 3,535
Message 3 of 7

Re: IdeaPad 520 fast battery capacity loss

Thanks for your quick response but the link you posted wasn't really helpful since it doesn't provide any answer to my question whether the quickly decreasing battery capacity is a hardware or a software related problem?

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,514
Message 4 of 7

Re: IdeaPad 520 fast battery capacity loss

Hi MaxAlba,

 

Thank you for the reply!

 

The battery decreasing quickly could be an issue with the software, you could try updating the battery firmware from these link.

 

Hope this helps. Let us know how you get on.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

                                     

Somesh3
Fanfold Paper
Posts: 2
Registered: ‎08-28-2017
Location: IN
Views: 3,451
Message 5 of 7

Re: IdeaPad 520 fast battery capacity loss

Even I have the same problem with this laptop and also it is not get charged during playing games. Also when I plugged in for charging it does not charge the laptop but after sometime when I again plugged in it gets charged.
Everything works fine till now except this battery thing, didn't know it is the software problem or a hardware (as adapter is looking great from outside).
Help me with this!!!
Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,437
Message 6 of 7

Re: IdeaPad 520 fast battery capacity loss

Hi Maxalba,

 

Thank you for the reply,

 

Please go through this link you might get the answer for the question.

 

Hope the above information  helps.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

fadymalak
Paper Tape
Posts: 1
Registered: ‎06-02-2018
Location: EG
Views: 1,593
Message 7 of 7

Re: IdeaPad 520 fast battery capacity loss

i cant make conversion mode on 
"you lenovo pc automatically optimzing the health of the battery  " this mean that ididnot neet for it ??!

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