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cesardrgn
What's DOS?
Posts: 1
Registered: ‎02-25-2018
Location: US
Views: 1,162
Message 1 of 2

IdeaPad 720S-14IKB charging problem and sound??? question

I just bought a IdeaPad 720S-14IKB labtop and i have to say that i am impress with it but i have a few questions about it

 

First is the white charging LED on the side it dosen't turn off. i plugged it in twice already and it is solid white even at 100% charge not turning off? how do i know if is fully charge by looking at it since it dosen't turn off? i left it charging overnight and it the morning after 10 hours of charge the light was still on whole the laptop was at 100% this is the first laptop i get that the light doesn't turn off. is this normal???

 

also i was installing all the updates and all "Lenovo Diagnostics Tool Lite" included. so i click on that program and it is nice to see that i can test my internal parts. i did the sound one and i can't seem to complete that test since i get to 100% and it gives me a "Cancelled" statuts not giving me a results? is this also normal???

 

light.JPGerror.JPG

 

 

Community SeniorMod
Community SeniorMod
Posts: 7,410
Registered: ‎01-13-2008
Location: US
Views: 1,145
Message 2 of 2

Re: IdeaPad 720S-14IKB charging problem and sound??? question

Hello and welcome,

 

The power LED behavior seems normal.  Have a look at page 5 of your user's guide:

 

https://download.lenovo.com/consumer/mobiles_pub/ideapad720s-14ikb_ug_en_201705.pdf

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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