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inventore5
Paper Tape
Posts: 2
Registered: ‎12-29-2015
Location: Sauerlach
Views: 1,085
Message 1 of 2

IdeaPad Flex 14 Touchscreen not working after upgrade to Windows 10

The Touchscreen of my Flex14 Notebook is not working.

I tried all hints like deinstalling the HID Interface Device Drivers.

I also took out the battery.

After all I went back to factory setting. - touchscreen / tabletPC still not working.

I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.

How can I test if touchscreen hardware is functional.

Any suggestions or help would be much appreciated.

 

Best regards

 

Siegfried

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 628
Message 2 of 2

Re: IdeaPad Flex 14 Touchscreen not working after upgrade to Windows 10

Welcome to the Forums Invertore! 

 

Press Windows+X.

- Select Device Manager.

- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.

- Restart your computer.

- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

 

Let us know how you get on.

Regards,

Shashi

 

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