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SmileSmoke
Paper Tape
Posts: 1
Registered: ‎11-30-2016
Location: IT
Views: 164
Message 1 of 2

IdeaPad Flex 15D

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)
After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).
I also restore it again, but the touch doesn't work yet.
Can I do something to repair it? I'm from Italy.
PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 107
Message 2 of 2

Re: IdeaPad Flex 15D


@SmileSmoke wrote:

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)
After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).
I also restore it again, but the touch doesn't work yet.
Can I do something to repair it? I'm from Italy.
PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.


Hi SmileSmoke,

 

Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?

 

If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.

 

Hope this help you and let us know how you get on


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