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Denydonatello
Paper Tape
Posts: 1
Registered: ‎03-10-2018
Location: ID
Views: 830
Message 1 of 2

Ideapad 100-14IBD 80RK Keyboard and touchpad not working

My lenovo Ideapad 100-14IBD 80RK Keyboard and touchpad not working, can someone help me to fix it?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 791
Message 2 of 2

Re: Ideapad 100-14IBD 80RK Keyboard and touchpad not working

Hello Denydontello

Thanks for using the Lenovo forums.


What was the last thing you did on your unit before this happened?

 

Try and external USB keyboard/mouse if you`re able, and if so, try to update the drivers alongside Chipset drivers from the support page:

https://support.lenovo.com/de/en

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

Hope this helps, let us know how you get on.


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