11-28-2018 12:50 PM
I have had the Ideapad for 2 years with no problems, went to log on yesterday with my password and was told it is incorrect, I know it is not for definite.
I also now get " just a moment " spinning for a long time.
i also cannot get the pic to start in safe mode at all.
I feel like throwing this out the window never to buy Lenovo again, anyone got any idea on how to correct this error?
11-28-2018 08:33 PM
Welcome to the Community,
May we know the OS currently running on your laptop? Seems to be an OS related issues. The "Just a moment" message, does it appear after entering the password, or when you turn on your laptop? Try a power drain,
11-29-2018 12:52 PM - edited 11-29-2018 12:55 PM
Windows 10, OS 1709, updated on 22/11/18.
Cannot find a way of getting past login.
The wait a moment takes 3 minutes to come on when I boot up the PC then finally asks for password, I then enter what I know to be correct and get told it is incorrect.