11-22-2018 02:00 AM
After a firmware update that ran smoothly, I get the following message:
Enter the recovery key to reboot.
Since I never activated Bitlocker, I have no recovery key and no idea on how to proceed.
Can it be that Lenovo activated Bitlocker from the very beginning without any information to the users?
Any help is much appreciated!
Solved! Go to Solution.
11-22-2018 09:17 AM
Hello franzi1! Welcome to Community Forums.
Bitlocker is not enabled by default, please try the troubleshooting steps here https://support.lenovo.com/us/en/solutions/ht502684 .Please let us know how it goes.
11-23-2018 02:28 AM
Thank you very much for your message, you solved my problem!
On the other hand, I am absolutely certain not to have set Bitlocker on the Ideapad.
So, I cannot understand that a recovery key has been stored in my Microsoft account.
Black magic is nevertheless always welcome if it solves an issue!
Thank you again!
10-01-2019 03:45 PM