05-26-2018 10:50 PM
I'Ve been trying to factory reset a lenovo IdeaPad that my father no longer uses since he left the house due to divorce but after following the instructions to get to Onekey Recovery, it just seems to take me to Windows Troubleshooting instead, anyone knows how to get it to work again? The OS is Windows 10.
05-30-2018 01:20 AM
Thanks for using the Lenovo forums.
Check the partitions, it is likely that the unit was formatted, if so, it is likely that the recovery partition was lost, you would have to create your own recovery media in order to be able to reset the unit.
This may be able to help if the recovery is indeed lost:
Hope this helps, let us know how you get on.
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