03-07-2017 09:14 AM
When I plug in the charger to the computer it show plugged in, charging but the percentage didn't increase at all. It work normally if I pluging in. The battary is now only 9%.
03-07-2017 12:33 PM
Hi WillKam ,
Welcome to the Community Forums.
Would you have the machine number from the sticker or from here?
This allows us to specifically check on the model and the devices.
You can try to turn off the machine and have it connected with the charger initially.
Check after an hour if there are changes with the percentage of the battery.
Will you be able to use it without having it plugged in?
If there is a spare charger, would it be different?
Update us soon as convenient.