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Venitchy22
Paper Tape
Posts: 2
Registered: ‎11-04-2016
Location: US
Views: 551
Message 1 of 4

Ideapad 100s won't open

Hi. Yesterday while i was typing my screen went all white then i held the power button for 5 seconds to turn it off. When i tried to open it again, it just won't turn on. The power button lit up but the screen won't turn on. Please help. Thank you

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 488
Message 2 of 4

Re: Ideapad 100s won't open

Hi there, Venitchy                  -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, check if display works with external display?

 

It would help reseating the hard drive & memory modules (remove and check the contacts and place it back in).

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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Venitchy22
Paper Tape
Posts: 2
Registered: ‎11-04-2016
Location: US
Views: 476
Message 3 of 4

Re: Ideapad 100s won't open

Good day again! 😊
Thank you for the reply. So do i need to unscrew the back of my ideapad to take out the battery?
Thank you again.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 464
Message 4 of 4

Re: Ideapad 100s won't open

Did you check with external display?

Please go through this LINK for better understanding on hardware parts.( page 35 )

 

Note: As per the Lenovo policy, the warranty will be void if the laptop is dismantled by yourself.

 

Hence, i would suggest you visit the nearest Lenovo service centres for assistance. Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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