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acaguila
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Posts: 6
Registered: ‎04-05-2016
Location: NA
Views: 831
Message 1 of 4

Ideapad 300-15 - Dolby audio consistently turns off on my Lenovo settings Ideapad 300-15

Hi! Could someone help me with my Dolby Digital Plus? whenever I open my lenovo settings, my dolby audio is always off, then I tried to on it but whenever i closes the lenovo settings and re-opened it, its still turned off. I dont get it why. Then I tried to open the Dolby Digital Plus app, its says its on. Please help me, I'm really confused. Also, whenever I try to navigate and change the equalizer, nothing happens, I cannot change it to the settings I wanted. 

 

Please help me! Thank you so much in advance Smiley Happy

 

Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

 

Guru
Posts: 1,515
Registered: ‎05-29-2010
Location: SG
Views: 769
Message 2 of 4

Re: Ideapad 300-15 - Dolby audio consistently turns off on my Lenovo settings Ideapad 300-15

Hi acaguila

Could you try to reinstall Lenovo Settings from Windows Store and reinstall the audio driver to see if the problem persist?

Peter
ThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

=====================================

List of Sound Enhancement Thread

W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

acaguila
Fanfold Paper
Posts: 6
Registered: ‎04-05-2016
Location: NA
Views: 765
Message 3 of 4

Re: Ideapad 300-15 - Dolby audio consistently turns off on my Lenovo settings Ideapad 300-15

Hi,

 

I've already reinstalled the dolby audio and nothing happened, though I havent reinstalled yet the lenovo settings. I will try it tho. Thank you Smiley Happy

 

I find it weird tho that when i reinstalled my dolby, i can no longer search it in my windows search, I can only see it on my control panel.

Guru
Posts: 1,515
Registered: ‎05-29-2010
Location: SG
Views: 745
Message 4 of 4

Re: Ideapad 300-15 - Dolby audio consistently turns off on my Lenovo settings Ideapad 300-15

Hi acaguila

Could you uninstall the Lenovo Settings to see if the Dolby works? This is to verify whether is there any conflict between Lenovo Settings and that particular version of Dolby?

 

Peter
ThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

=====================================

List of Sound Enhancement Thread

W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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