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Imposterous
Paper Tape
Posts: 1
Registered: ‎10-05-2016
Location: SG
Views: 1,632
Message 1 of 4

Ideapad 300 keeps shutting down

When i gaming , my ideapad 300 will shut down randomly when im plugged in. This has happened on and off and I do not know why. Can someone please help? By shutting down, it means that my computer totally crashes and does not even pass shut down screen

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,567
Message 2 of 4

Re: Ideapad 300 keeps shutting down

Hi there, Imposterous             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

There was a BIOS update for power issue on this model. 

 

I would not however advise you to do it on your own since it may need constant ac connection and we do not want shutdowns to happen during the BIOS update as it may brick the pc.

 

I would rather have you call in tech support for assistance and back up your important files first for safe keep.

English  24 hours a day 7 days/week
1-877-4-Lenovo, 1-877-453-6686 


Schedule a Callback for faster support

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Madrajib
What's DOS?
Posts: 2
Registered: ‎10-18-2018
Location: IN
Views: 164
Message 3 of 4

Re: Ideapad 300 keeps shutting down

I had the same problem .Whenever i started playing the game the laptop shuts down. I had a configuration of 8gb and 4 gb ram.

After alots of debuging i found out that , the upper ram (the one nearer to GPU ) was causing the issue . I believe its beacuse of the heat of the GPU while playing the game.

After that i removed the ram from the upper slot and now i am using only one ram in below slot . And the issue has gone.

 

I placed both my ram to the upper slot one after the another to check if it was the slot issue. And to my suprise it was ! Both the ram failed in the upper slot when i started to play Games like COD . But there was no issue when i used only below slot instead of upper one.

So if you are using the upper slot try to use only below slot and check the performance . 

I dont know if this is Lenovo's design flaws or my personal laptop problem. 

Anyways I hope this solves your problem.

Madrajib
What's DOS?
Posts: 2
Registered: ‎10-18-2018
Location: IN
Views: 67
Message 4 of 4

Re: Ideapad 300 keeps shutting down

I figured out the same solution. But after three month or so. It showing the same issue even in the below slot.
Really need some help !

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